Refund & Returns Policy
Refund & Returns Policy
Thank you for shopping with ComfyCloak™. If you are not fully satisfied with your purchase, you may request a return in accordance with the policy below.
Return Period
You may request a return within 14 days of receiving your item.
Eligibility
To be eligible for a return, items must be:
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Unused
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In original packaging
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In the same condition as received
We do not accept returns for:
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Used or damaged items
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Items without original packaging
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Hygiene-sensitive items
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Digital products
Return Shipping Costs
Return shipping costs are the customer’s responsibility.
How to Start a Return
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Contact us at support@comfycloak.com
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We will provide return instructions
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Send the item to our return address
Return Address
SUITE 10164
5 Brayford Square
London
E1 0SG
United Kingdom
Refunds
Refunds are processed within 3–7 business days after the returned item is inspected. Original shipping fees are non-refundable.